Agenda:
Breakfast & registration – 8 a.m.
Lecture – 9 a.m.
Lunch – 12 p.m.
Dismissal – 4 p.m.
Tuition Cost: AIDA members: $99 per person
General Admission: $149 per person
*Tuition includes breakfast and lunch
CE: 6 Lecture CE Credits
CE Code: 550
Prerequisites: None
MORNING COURSE TITLE #1: A Secret Pay Raise: How Embezzlers Think and Act (This course is for doctors only!)
Morning Course Description #1: While many dental teams are loyal and honest, it only takes one desperate individual to financially ruin a dental practice. While internal controls are useful and important, they have limitations and may not be as effective as the doctor thinks. Many doctors fail to discover fraud and embezzlement until significant damage has occurred. Dr. Little shares some of his embezzlement cases as teaching tools that take you into the mindset of an embezzler.
Because specific fraud methodologies are openly discussed and demonstrated, this presentation is appropriate for dentists only.
Morning Course Objectives #1:
- Recognize the profile of a typical embezzler.
- Understand what leads to embezzlement in dental offices.
- Analyze the strengths and limits of internal controls strategies.
- Identify the additional actions doctors need to take beyond internal controls.
- Gain access to a behavioral assessment to identify red flag behaviors.
Meet the Instructor: Dr. Pat Little FAGD
As both a dentist and accountant, Dr. Pat Little brings a unique blend of skill and experience in executive coaching and financial risk management. He integrates his business experience with over thirty years of varying dental experiences including starting two private practices from “scratch.”
Dr. Little is an Executive Coach and Consultant with Fortune Management where he assists dentists, and their team members achieve clinical and business success. He also provides fraud and embezzlement consulting through Prosperident.
MORNING COURSE TITLE #2: What Did They Say? Communication in the Office and With the Patient (This course is for the entire office.)
Morning Course Description #2: So often we think we understand the message from the back to the front and vice versa. Having everyone on the “same page” is key for less mistakes, better cohesiveness, and improved case acceptance. It is more than “talk”, it the verbiage, the body language and how others read into our message.
Morning Course Objectives #2:
- Understand communication and different communications skills.
- Recognize the value of relationships and the impact it has in the office and on making dental decisions.
- Evaluate information needed for effective co-diagnosing during the patient appointment.
- Discuss ways to enhance team handoffs to promote a better patient experience.
Meet the Instructor: Renee’ C Graham RDH, MEd
Renee’ received her dental hygiene degree from Albany University. She holds both a Bachelor of Science in Education and a Master of Education degree from Valdosta State University. The combination of clinical dental hygiene, academics, and corporate sphere allows her to bring many insights to the dental professional. Renee’s speaking engagements encompass international, national, regional, and local events.
AFTERNOON COURSE TITLE: Legal Aspects of Infection Control (This course is for the entire office.)
Afternoon Course Description: This timely program will address legal pitfalls in infection control that have occurred in dental practices. The program will also address common OSHA violations, so that you can avoid making the same mistakes. The program will also address what type of quality control program you need to put into place so that your defense and potential litigation is solid.
Afternoon Course Objectives:
- Recognize common OSHA violations so you can avoid the same mistakes.
- Learn about legal pitfalls related to dental infection control.
- Implement an effective quality control program.
Meet the Instructor: Olivia Wann, JD
Olivia was a former dental office manager and RDA. After launching a successful compliance consulting company, she pursued higher education and holds a doctorate in jurisprudence. She practices law in TN and KY and consults with clients throughout the nation on regulatory compliance issues while practicing civil law on a local level. Olivia has authored OSHA and HIPAA compliance manuals, numerous articles in leading dental journals, and was the creator of Compliance Cathy, a software solution to manage compliance.
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